shipping

Shipping Details:

1. Delivery Coverage:

• We offer worldwide shipping, ensuring that our products are accessible globally.
• All packages are shipped discreetly to maintain privacy. Neither our company name nor references to pharmaceutical contents are displayed on the packaging.

2. Packaging:

• Packages are carefully repacked using neutral boxes for enhanced discretion and success rates.
• To reduce excessive suspicion, the package size remains compact. Multiple items will automatically be divided into separate packages, if necessary, at no additional cost.

3. Shipping Cost:

• Shipping costs a flat $40 for orders below $1,000.
• Shipping is FREE for orders exceeding $1,000.

4. Shipping Methods:

• We ship to P.O. Boxes and APO addresses. Just include the address details in the comment section of your order for smooth processing.

Order Processing Timeline:

1. Order Confirmation:

• Once an order is placed, confirmation details and payment instructions will be emailed to you immediately.

2. Dispatch Timeline:

• Orders are processed and dispatched within 1 to 3 business days upon receipt of payment.

3. Shipping Times:

• Standard delivery ranges between 7 to 15 business days. Remote locations may take up to 25 business days.
• Business Days are considered Monday through Friday only.

Delivery Success:

• To maximize delivery success and bypass customs challenges, we rely on discreet packaging and multiple shipping points across different European countries.
• If your order hasn't arrived within 21 business days and you've not been contacted by customs, please reach out to our customer support team.

Large Orders:

• If ordering in bulk, your items will be divided into multiple packages to ensure safe and discreet delivery. Excellent packaging standards remain consistent regardless of the order size.

Payment and Order Adjustments:

1. How to Pay:

• When placing an order, detailed payment instructions will be shared during checkout when you choose the payment method (The payment infomation can also be obtained later from the "Payment Information" option of the order in your order history). Ensure you follow them carefully to avoid delays.
• If payment details are not received, contact our customer support team for assistance.

2. Changing Orders:

• For unpaid orders, log in to your account, select your Order ID, and click on "Edit Order" to make changes.
• If the order is paid but not dispatched, contact customer support with your Order ID to request modifications.

Reshipping Policy:

• If a package is seized or untraceable after 21 days past its expected delivery date, we offer reshipping upon verification.
• Reshipping is not available for Australia, Canada, New Zealand, Singapore, and South Korea.

Customer Support:

• Contact us through your account via the ticketing system. Our team responds to emails within 12 to 24 hours on Monday to Friday.
• For inquiries or missing deliveries, always include your Order ID for quicker resolution.

Signature for Packages:

• Shipments are sent via registered mail, often requiring a signature. This allows for tracking but does not otherwise impact the delivery process.

Legitimacy Assurance:

• With over 5 years of successful operation, we are a professional, trustworthy mail-order pharmacy. We ensure high-quality generic products developed by renowned pharmaceutical companies.
• Our mission is to provide reliable service, so our customers can confidently count on us for their needs.

For further questions, feel free to reach out. Rest assured, you're in good hands with a committed team that prioritizes your satisfaction.