Help & Customer Service
You can cancel items or orders that haven't entered the shipping process yet by visiting the Order section in Your Account.
MY ORDER WAS NOT PAID YET
1. Log-in into your account.
2. Place new order
3. Write us a ticket asking to delete old order
MY ORDER WAS PAID
1. Log-in into your account.
2. Go to MY ORDERS
3. If order was sent you cant change anything
3b If order was not sent write us a ticket and write exactly which items you want to change.
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1. You can change shipping address if order was NOT sent yet.
For this:
1. Log-in into your account.
2. Go to MY ORDERS
3. Click Edit
4. Save
2. If order WAS sent nothing can be changed.
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